Tried to get help from Coleman. Only one file per contact form is allowed due to server restrictions. Do not know their product.
Links FAQ Beckley's Camping Center Global Shipping (Third Party Site) VIN Decoder (Third Party Site) Terms Of Service Subscribe Join our mailing list and be the first to … They had a winner with the Bi Space. Coleman® Heating & Air Conditioning. We’ll start sending you the news you need delivered straight to you. Apparently they have defective fuel assemblies with a leak. Be the first one to find this review helpful. Went to start them up. I recently retired a Coleman Bi Space 300 tent because I wanted more head space in the sleeping compartment to take a camp bed. For more information about reviews on ConsumerAffairs.com please visit our I have a lot of different items, but the customer service I received could have been way better. 04 78 86 88 94 Email: campingaz.france@coleman.eu: menu.AfterSales > menu.StoreFinder > Contactez-nous > Inscription à la newsletter. Coleman-Mach Service Locator Document Library Where's My Model Number? She just disconnected me. Used it on vacation four times over two years. I love Coleman and their products. Otherwise apart from a couple of patches, the tent was excellent. You have to deal with people from a foreign country and I will not help you at all. Copyright © 2020 Consumers Unified LLC. Sign up to receive our free weekly newsletter. I used it on only three nights since. She purposely tried to make me feel stupid, used all caps when she was frustrated, and just needs better training. The best they could do was offer me a 15% discount towards a new one. A link has directed you to this review. Enjoy reading our tips and recommendations. Same thing. Coleman Apps By entering below, I agree to receive emails from The Coleman Company, Inc., regarding promotions, events, special offers and surveys about Coleman® branded products. FAQs Technical/Service Videos RV Products Warranty Information Service Request Form Claims, RGA & Return Policy Model Number Changes SERVICE CONSOMMATEURS Tel. Leaving negative reviews everywhere I can find until this gets sorted. Put them on the shelf. I SHOULD NOT HAVE TO REBUILD A BRAND NEW PRODUCT!!!! I contacted Coleman via their 800 number, talked to someone with an Indian accent (in 2019, who else would you expect to reach?). After a week of not hearing back from them I called and they asked me for some more information. I called to order replacement poles for what the company deemed a "legacy" tent (no longer manufactured). Get buying tips about Sporting Goods Stores delivered to your inbox. While camping I fell and the tent door pole was broken in the process. I have had Coleman lanterns for years with excellent results. Ticket: **.
I am not happy with the service I received. I will never buy anything from coleman ever again. What is wrong with Coleman to market such poor tents? Privacy Policy | SiteMap ©2020 Airxcel, Inc. All rights reserved, ________________________________________________________________. Got Myrryl again on my 4th draw. Ordered a new Coleman Triton+ stove in Coleman website. Told several times the tent is on the way, then told they can't, then told it's on the way. Email : derek.parts@beckleysrvs.com. I asked to return the poles and was told I would need to cover return shipping. You all should be embarrassed having someone like that represent you. When I explained that I was not able to assemble them, the customer service rep was basically "too bad." Please look through our logs. Chat support agents Myrryll Joy, Ryan Jay and Deniece Anne are some of your employees who are gaming this system. I have a lot of different items, but the customer service I received could have been way better. Des it did not. Sorry this is long, I am just frustrated.
In May, I purchased a sleeping bag and paid $47.66. FAQ.
STILL DOES NOT WORK!!! I will never purchase another Coleman product, they no longer care about the customer. The latest nights camping in this coastline was a disaster. You can call Coleman Furniture at (888) 428-5942 toll free number, write an email, fill out a contact form on their website www.colemanfurniture.com, or write a letter to Coleman Furniture, 333 Washington Ave, Cedarhurst, New York, 11516, United States.
In my mind, replacement poles means the poles will be an absolute match to what I originally received with my tent. This was supposed to be a wedding gift, so my family, and her family and the people who gave the gift will all be weighing in on this. I would advise anyone not to purchase anything from Coleman. There are plenty of other companies who sell similar merchandise; purchase from one of them instead. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. At this point, it isn't even about the $20.95. Sat waiting for a response from Deniece Anne for 30 minutes, then she disconnected, then Myrryll joined and disconnected after 3 minutes. Rugged. They are hoping that I will give up. Bought 2 of these lanterns after 2 of our old Coleman lanterns were stolen. I had to give one star to get my review on here but I would not give them any stars. Very dissatisfied. I requested the contact for their legal department; They refuse to provide that. I understand I may withdraw my consent at any time. I have been on the phone three times previously to have the $20.95 refunded. I've owned Coleman tents for over 30 years and have purchased for my children. CUSTOMER SERVICE Call 301-898-3300 Team members are available Mon - Fri 9am till 7pm EST, Sat 9am till 4pm Our Address Beckley's RV's 11109 Angleberger road Thurmont, MD 21788 . Coleman offered no explanations, but referred me to the retailer. All Rights Reserved. 877.874.7378 Monday – Friday 8am – 5pm Central Time I ordered a new product online and they refused to process my order until I reconfirmed my information.
I love Coleman and their products. Known for rugged dependability and tremendous value, our products stand the test of time.
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